Patient Participation Group
We are looking for new members to join our patient participation group. The group meet once every quarter at the Practice, usually on a Thursday evening at 6pm for about an hour.
Thank you
Flu Vaccination
The flu vaccination is available every year on the NHS to help protect adults and children at risk from flu and its complications.
Our flu clinics are now open for the over 65 and under 65 who are in the "at risk" groups. Please call the Practice to book your appointment.
New Pharmacists Service
Did you know...? We are participating in a new approach to improve access for patients to GP appointments. the aim is to direct patients to the most appropriate healthcare professional, which maybe a GP or a local Pharmacist. If your symptoms could be resolved by a booked consultation with the Pharmacist instead of the GP, you will be given a same-day referral to a pharmacy of your choice.
Pharmacists are highly trained and skilled clinicians experienced in treating minor illness. this will also help us to free GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time by the right healthcare professional.
The way we access and use services is changing
Due to the Covid-19 Pandemic, services have changed and this may have affected the ways you can get in touch with health staff and services. The changes have been put in place to support and protect you and our NHS staff to reduce the spread of infection, in order to get you the help you need more quickly so that you may not need to visit the GP surgery or go into the hospital.
We appreciate that some of these changes may be a bit more difficult for some people but it is for your safety and to reduce waiting times. You will be helping us to help you.
Changes to appointments: As well as being able to get health advice from 111 online https://111.nhs.uk/ and 111 by phone, many GP surgery services are now given through telephone and online appointments. In many cases coming into the practice is not needed and you may be able to get the health advice you need over the phone; online or via a video consultation without having to leave your home. You will still be able to come into the GP surgery for appointments if the health staff need to see you face to face.
Appointments are being delivered face to face and over the telephone. if you are asked to come into the surgery for a face to face appointment, please remember to wear a face covering. Measures are in place to keep you safe from infection during your visit to the surgery.
Changes to referrals: The way your GP refers you for hospital care is also changing. Before any referral, your GP will now be able to get advice and guidance directly from the hospital consultants in the first place, so hopefully you may not have to go into the hospital at all. If the hospital consultant then decides that they want to see you in person, the GP will refer you and you will then be made an appointment to attend the hospital. Our aim is to make sure you have shorter waiting times and better outcomes for you.
The practice is here to help you so if you have any concerns about the care you are receiving please do contact us directly.
Please also remember that we have a Zero Tolerance when it comes to disrespecting or being rude to our staff. They are here to help you so please treat them with respect.
Thank you for working with us to work differently to Help us Help you.
From all the staff at THE CEDAR BROOK PRACTICE
Clinical Research
CEDAR BROOK PRACTICE - POLITE NOTICE
As the practice telephone lines are very busy in the mornings due to emergencies, we would appreciate if you could please telephone after 10.00 a.m. if you have any general enquires or queries regarding your prescriptions.
Thank you for your support.
Prescribing of medicines available over the counter
Patient Information Leaflet
Official guidance for the prescribing of medicines available over the counter
For patients who book appointments and order prescriptions online - Please register for PATIENT ACCESS . Thank you
Patient Survey - Tell us what you think
Please take a few minutes to download the Patient Participation Group survey. Please send back to us as an attachment to hillccg.cedarbrookppg@nhs.net or alternatively please provide feedback using our contact form. Thank you.
We are now sending text reminders for appointments, please inform us of your current mobile telephone number.
We are a champion practice for Diabetes in Hillingdon
We are delighted to announce that we have been selected to be a champion practice for Diabetes in Hillingdon.