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Appointments
For non-urgent issues, please follow the guidelines below and choose the right service. An appointment may not be necessary.
This will help us to be more efficient by making an appointment available to you when you need it the most.
Book an Appointment
Pharmacy & Self-Care
Pharmacy
Pharmacists are qualified healthcare professionals who can offer clinical advice, over the counter medicines to effectively and safely manage a range of minor health concerns. They can also help you to decide whether you'll need to see a doctor. You don't need an appointment and you won't even be asked to make a purchase. Every pharmacy also has a private consultation area for you to talk about your symptoms in private if you prefer.
Self-Care
Help and support available from many National and Local Organisations
Book an Appointment
Please fill in the online form below and we will get back to you once your request has been triaged by one the clinicians.
Sickness Certificates (Fit Notes)
You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.
Home Visits
Please try to fill in the online form before 10.00am and we will get back to you once your request has been triaged by one the clinicians.
Children can nearly always be brought to the surgery where there are better facilities for diagnosis and treatment.
If you are uncertain whether you need a visit, the doctor will be happy to advise you on the telephone.
Life Threatening - Go to A&E
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Change or Cancel an Appointment
Please give us as much notice as possible so we can offer your appointment to someone else.
Ways to cancel
- Telephone us on 020 8845 7100.
- Cancel an appointment online
- Cancel through the NHS App
Cancelling unwanted consultations allows us to offer the appointment to someone else. Your help and early notification of a cancellation will help us to reduce unnecessary delay for other patients wishing to see the doctor.
We operate a strict policy on patients who fail to attend appointments without good reason and after appropriate warning patients can be removed from our surgery.
Out of Hours
Extended Hours Appointments
Now available at the Hillingdon Extended Access Hub.
Eastcote Health Centre Hub
Abbotsbury Gardens,
Pinner,
Middlesex, HA5 1TG
Weekdays: 6:30pm to 8:00pm
Saturdays: 12:00pm to 4:00pm
Sundays: 12:00pm to 4:00pm
Clover HUB at HESA Primary Care Centre
52 Station Road,
Hayes, UB3 4DD
Weekdays: 6:30pm to 8:00pm
Saturdays: 4:00pm to 8:00pm
Sundays: 8:00am to 12:00pm
Uxbridge Health Centre Hub
George Street,
Uxbridge,
Middlesex
Weekdays: 6:30pm to 8:00pm
Saturdays: 8:00am to 12:00pm
Sunday: 4:00pm to 8:00pm
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
Interpreting Service
If you require an interpreter for your appointment with the doctor, nurse or pharmacist please advise the receptionist when booking your appointment.
This service is provided by telephone, must be booked in advance and is subject to availability.